Customer support
Answer repetitive questions automatically — grounded, not guessed.
Kyros deflects repetitive tickets with grounded, cited answers, and hands hard cases to your team with the full context.
What the assistant does
Support that relieves — not annoys.
Deflect repetitive tickets
Standard questions about hours, shipping, accounts or returns get answered around the clock — in the customer’s language.
Grounded & cited
Every answer comes from your knowledge base and cites its source. When something is missing, the assistant admits it instead of guessing.
Escalate with context
Hard cases go to your team with the full conversation history — nobody has to ask the customer twice.
Visitor ratings
Visitors rate answers right in the chat. In Chatlogs you see what worked and where it struggled.
“Revise” in Chatlogs
Spot-check weak answers and rework them with “Revise” into a permanent improvement.
Fixes become permanent
A revised answer lands as a golden answer in your knowledge base — the next customer instantly gets the better answer.
From first ticket to better answer — in a loop.
- Name the assistant and ground it in your help articles, FAQs and URLs.
- Embed it as a chat widget — answers cite their sources automatically.
- Spot-check quality in Chatlogs and read visitor ratings.
- Turn weak answers into permanent knowledge base fixes with “Revise”.
Frequently asked questions
Relieve your support without lowering quality.
14-day free trial. No credit card. German & English.