An AI assistant for your store.
Deflect order, delivery and returns questions, and hand shoppers interactive product tiles and lead cards — privacy-conscious and hosted in Germany.
Fewer standard questions, more conversions.
Deflect order questions
The assistant answers questions on order status, availability and terms in a grounded way from your content — around the clock.
Delivery & shipping
Shipping costs, delivery times and country options: answers with a source, without tying up your team.
Explain returns
Return windows and the returns process explained clearly — in the shopper’s language.
Interactive product tiles
Show relevant products as interactive cards in the chat; actions can call your own API or open a link.
Lead cards
Capture newsletter or advice requests with form cards right in the conversation — designed with AI, previewed live.
Hosted in Germany, DPA available
German-first, API and database in Frankfurt am Main, with moderation and retention set per assistant.
From standard ticket to a chat that sells.
- Name the assistant and ground it in product, shipping and returns content.
- Design interactive product tiles and lead cards with AI, and test them live.
- Embed it as a chat widget in your store — answers cite their sources.
- Wire card actions to your store API and measure conversions.
Frequently asked questions
Which questions can the assistant answer in a store?
Anything in your knowledge base: orders, delivery, shipping costs, returns, product details. Every answer cites its source; when something is missing, the assistant is instructed to say so instead of guessing.
Can it show products in the chat?
Yes, via interactive cards. It shows product tiles right in the chat; their actions can call your own API, run your app’s code, switch screens or open a link.
How does the assistant capture leads?
With form cards that appear in the chat — for a newsletter or advice, for example. You design them with AI and preview them live.
Is this GDPR-compliant?
Whether your deployment meets the GDPR also depends on how you configure it. The facts: hosted in Germany, with the API and database in Frankfurt am Main. Each message is also processed by the provider of the chosen AI model, not always in Germany. A data processing agreement under Art. 28 GDPR is available, you set retention per assistant, and every widget shows an AI notice and a privacy panel.
What does it cost to start?
You start free, no credit card. Usage is billed per message via transparent credits; the Starter plan is free forever.
